Policy-gated AI
Approved templates can move automatically; risky or low-confidence work stays queued for review.
Selected project
A policy-gated service desk demo that turns customer enquiries into reviewed operational work.
The project shows a practical AI workflow for local businesses: capture the enquiry, extract intent and risk, route approved templates, and keep complex cases in human hands.
Approved templates can move automatically; risky or low-confidence work stays queued for review.
The desk keeps raw enquiry text, AI summaries, selected templates, confidence, tokens, and cost visible.
A full path from enquiry capture to triage, template routing, watchtower events, webhooks, and architecture notes.
Developer tooling
A small TypeScript CLI for draining a folder of reviewed Markdown implementation plans through Codex, one focused run at a time.
$ ralph --repo ~/work/app --plans ~/plans/queue
What it demonstrates